Library Information (FAQ)
How do I search for books?
To search for books, use the library catalog. You can access the catalog using the search box on the library home page. Or, if you prefer, you can use the Advanced Search interface, which gives you more options for limiting your search.
If you’re looking for a particular book, try searching for the title, or the author’s name. If you just want to see what books the UMW libraries have on a given topic, try searching for words related to that topic. For example, if you’re looking for books about cats, try searching for the words “Cats” or “Mammals” or “Pets.”
Every book in the catalog is tagged with subject terms that tell you what the book is about. For example, the book Team of Rivals: The Political Genius of Abraham Lincoln is tagged with the terms “Lincoln, Abraham, 1809-1865” and “Presidents — United States — Biography.” When you notice a subject term that corresponds to your topic, click on the subject term to get a list of all of the books on that topic that UMW owns.
How do I find a book on the shelf?
Each book has a unique call number, and each catalog record will list the location of where the book is shelved in Simpson Library.
Call numbers beginning with letters A through K are located on the Third (3rd) floor. Call numbers beginning with letters L through Z are located on Simpson’s Second (2nd) floor.
Oversized books for call numbers A through K are located after K, at the north end of Third floor (the side closest to the HCC). Oversized books with call numbers L through Z are located after Z, on the north end of the Second floor (the side closest to the HCC, by the Simpson classroom and the ThinkLab). Oversized books have call numbers that begin with OVER.
Juvenile/Young Adult Books are located on the First (1st) floor of Simpson Library, behind the main stairs, and have blue label protectors over their spine labels.
Books with a location of Reference or a call number beginning with REFB are also located on the First (1st) floor, to the left of the Information Desk. Oversized Reference, with a call number beginning with OVER REFB, can be found at the end of the Reference section.
How do I contact the Checkout / Reserve Desk?
The Checkout/Reserve Desk at Simpson Library may be reached by calling 540-654-1125.
Hourly changes to the regular schedule during semester, holiday breaks or inclement weather will be available at this number and on our Hours and Directions page. University closings will also be available on the University’s Information Hotline at 540-654-2424.
Please note that Simpson Library’s Checkout/Reserve desk will close 15 minutes prior to the closing of the building.
How do I contact the Information Desk / Reference Desk?
How do I get help with research?
Contact the Simpson Library Information / Reference Desk (540-654-1148 or email@example.com) for research assistance. You may also contact your Subject Librarian/Faculty Liaison with research questions and/or to set up an appointment. When the library is open, click the button below to chat live with a librarian.
Renewal policy for students
Materials from the regular circulating collection may be renewed up to 140 days without returning them to the UMW Libraries. Renewal may be done online by accessing your Library Account through the UMW Libraries website. You may also come into the Libraries and present your Eagle One ID card at the Circulation Desk to have your items renewed. You may access your Library Account online by logging in with your UMW Net ID and password. Look for the button “Login to your library account” in the top right corner of the library homepage. This will allow you to view everything that you have checked out, see when they are due, and to renew them. If the renewal option does not appear, contact the Simpson Library Circulation Desk at firstname.lastname@example.org or 540-654-1125.
Materials that are needed past 140 days may be checked-out again, but must be brought to the Library for processing. Items that have been requested by another user cannot be renewed.
Materials on Course Reserve cannot be renewed but may be checked out again providing no one else is waiting for the item.
View our full borrowing policies here.
Renewal policy for Faculty and Staff
Materials from the regular circulating collection may be renewed for three semesters without returning them to the UMW Libraries. Renewal may be done online by accessing your Library Account through the UMW Libraries website. You may also come into the Libraries and present your Eagle One ID card at the desk to have your items renewed. You may access your Library Account online by clicking the blue button labeled “Login to your library account” in the top right corner of the library homepage and logging in with your UMW Net ID and password. This will allow you to view everything that you have checked out, see when they are due, and to renew them. If the renewal option does not appear, contact the Simpson Library Circulation Desk at email@example.com or 540-654-1125.
Materials that are needed past three semesters may be checked-out again, but must be brought to the Libraries’ for processing. Items that have been requested by another user cannot be renewed.
Materials on Course Reserve may not be renewed, but may be checked out again provided no one else is waiting for the material.
View our full borrowing policies here.
Overdue policy for Faculty and Staff
Courtesy reminders that list overdue items are sent when possible. The patron’s account is automatically blocked after the fourth notice, and no further circulation transactions can take place until these items are returned. Telephone and/or Internet renewal is not possible once an account is blocked.
View our full borrowing policies here.
Overdue policy for Students
Courtesy reminders that list overdue items are sent when possible. The patron’s account is automatically blocked after the fourth notice, and no further circulation transactions can take place until these items are returned. A charge for replacement is sent to UMW Student Accounts for each item that is overdue by 30 days or more without further notice. Many library items no longer accrue overdue fines. However, reserve items, interlibrary loan items, recalled items and electronic equipment will accrue overdue charges.
View our full borrowing policies here.
Wireless Internet Access
You may connect to UMW’s wireless network in several ways: you may use the “UMW” wireless network, “UMW-Guest” wireless network, or connect on the Apogee residential network. (For best results, we recommend that UMW students, faculty, and staff use the “UMW” wireless network and visitors use the “UMW-Guest” network.) Find information on how to connect your laptop here.
How do I request an ILL?ipage
What if I forget my ILL password?ipageYou can reset your ILL password yourself 24/7 by clicking the “Forgot Password?” link on the ILL account login page. UMW Libraries staff can also assist with password resets. UMW students, faculty, and staff can also contact the ILL Office in Simpson Library directly at firstname.lastname@example.org or 540-654-1749.
Can I request my textbook by ILL?ipageWe will ask other libraries to lend us your textbook, but those other libraries decide whether or not they wish to lend the book and how long you can keep it (often between 3 weeks and a month).
Where can I pick up my ILL materials?ipageYou will be notified via your UMW email account when your ILL materials have arrived.
- Journal Articles: If you requested a journal article, a PDF copy will be sent electronically to your ILL account where it can be accessed by clicking on ‘View Electronically Received Articles’. It will be your responsibility to print or download each requested article within 30 days of receipt.
- Books, Microforms, etc.: Books and microforms may be picked up at the Circulation Desk in Simpson Library. Some materials are designated library-use only by the lending library and must remain at the library for the entire loan period.
Can ILLs be renewed?ipageILL books and microforms may be renewed unless the label contains the statement ‘NO RENEWAL.’
- ILL Items labeled NO RENEWAL: If you need the item for longer, but the label says NO RENEWAL, please email email@example.com to explain the issue.
- All Other ILL Items: To request a renewal, login to the ILL system, click on the ‘Checked Out Items’ link and then click on the Transaction Number of the item you wish to renew. If an item is renewable, a link will be shown at the top of the page. You will be notified by email of the renewal due date or denial of the renewal request.
Renewal requests are allowed from one to seven days before the book is due. If you have any questions or problems, email firstname.lastname@example.org.
How do I check out a book on reserve?rpage my professorA valid EagleOne card and a patron account in good standing are required for Reserve check-out. Course Reserves at Simpson Library are available at the Circulation Desk. Course Reserves are available when the library opens until 15 minutes prior to the library’s closing.
How do I see what’s on reserve?rpage my professorAll items that have been placed on Reserve are listed in UMW Libraries’ online discovery system, Quest. Please search our catalog for reserve materials using the reserve item search. Please be aware that there is a 24 hour delay between an item being placed on reserve and showing up in Quest.
What is the lending period for materials on reserve?rpage my professorReserves circulate for 2-hour/overnight, 6-hour/overnight, 24-hour, 3-day, 7-day or 14-day depending on the instructor’s preference. Reserve items cannot be restricted to building use. If a 2-hour Reserve item is checked out within 2 hours of closing or a 6-hour Reserve item is checked out within 6 hours of closing, the item will be due back when the library reopens. There is no limit to the number of Reserve items that can be checked-out at one time. Holds and Recalls cannot be placed on Reserve material. Reserve material cannot be renewed, but may be checked out again if no one is waiting for the item.
Are there overdue fines for materials on reserve?rpage my professor
Yes. Charges for overdue Reserve materials are $1.00 per hour (or any part of an hour) per item for Hourly Reserves and $1.00 per day (or any part of a day) per item for Daily Reserves. Charges continue to accrue when the library is closed. There is no maximum charge for overdue Reserve items.
View our full borrowing policies here.
How do I return materials on reserve?rpage my professorReserve materials must be returned to the Circulation Desk if the library is open. For after-hours returns, a book drop is available on the front wall of the Simpson Library building.
What is Quest?qpage researchQuest is a search tool that allows users to find print and online resources at UMW Libraries through a single interface. A search in Quest will locate books, e-books, articles from journals/magazines/newspapers, DVDs, and much more. Instead of performing multiple searches in the catalog and different databases, users can now locate books and articles, all with just one search. Quest is powered by Primo by Ex Libris.
What does Quest search?qpage research
What doesn’t Quest search?qpage
A number of our popular databases are not indexed in Quest
- Issues & Controversies
- IBIS World
Additionally, some of our popular news databases such as ProQuest Historical Newspapers and Factiva are not indexed in Quest. However, many articles from these sources are still findable in Quest from other sources. Click here to view the UMW Libraries databases A-Z list.
Has Quest replaced the UMW Libraries’ catalog and databases?qpage
The Libraries’ catalog has been completely incorporated into Quest. Use it to search the Libraries’ entire physical collection, find course materials your professor may have put on reserve, renew books online, and more. The databases are not going away and may offer specialized search tools and results not found anywhere else. Quest is simply another way to search that offers you the convenience of searching the catalog and a great number of databases at the same time. If you’re just starting out researching a topic, Quest is a great place to start! Want to search one database in particular? Click here to view the complete UMW Libraries database A-Z list.
When would I NOT want to use Quest?qpage
Can I use Quest from off-campus?qpageYes, Quest works off campus. However, some search results may not display unless you log in to Quest, and most of the full-text articles will not be accessible without valid UMW credentials. You will need to log in to Quest using your UMW NetID and password as you would normally do when accessing databases from off-campus.
How do I find biographies?biographicalLook at our guide on Biographical Information.
How do I search for book reviews?Check out our Book Review guide.
How do I search for literary criticism?Check out our Literary Criticism guide.
How do I find newspaper articles? What about the Bullet/Blue and Gray Press?student grey school
For help finding newspapers, look at our Newspapers guide.
Online access to the Bullet/Blue and Gray Press is available. For current articles, look on the Blue and Gray Press website. Archived articles are available to browse and search from 1922-2010 in Eagle Explorer, along with these other UMW publications: The Battlefield yearbook, the Aubade student literary journal, the alumni magazine, and academic course catalogs. For more information and to find hard copies of the Bullet/Blue and Gray Press, try our guide on Campus Newspapers.
How do I cite sources?citations bibliography Chicago APA MLA ZoteroGet help with citations from our guide to Citing Resources
How do I evaluate books and e-resources?reliable reliability accuracy websitesVisit our guide on Evaluating Information.
How do I find government documents (including tax forms)?
How do I find online videos?Visit our guide on Online videos. Find information on videos available to UMW students, open access videos, pay-per-view videos, and open courseware videos.
How do I find statistics?Get information on finding both US and international statistics as well as background information in our Statistics guide.
How do I find Special Collections materials?archivesVisit Special Collections’ research page for information on how to find materials in Special Collections and the University Archives.
Where are Special Collections and the University Archives located?
Special Collections and the University Archives are on the Second floor of Simpson Library in Room 217, immediately in across from the central staircase.
How do I access my account online?
From the Libraries’ website, click on the Login to your library account button in the top right corner of every page. From Quest, click on the Sign In link in the top right side of the menu above the search bar. Current students, staff, and faculty will log in using their NetID and password. Once you are logged in, you can see what you have checked out, renew items, and see any fines. Please note: This is not the login page to access library databases. To log into the databases, please choose a database from the Databases Guide or from the database search on the library homepage. If you are off-campus, you will be prompted to log in.
What happens if I damage or lose materials?books fines fees
The minimum charge for a lost item is $75. Some items are loaned to us from other institutions and other replacement charges may apply. Some DVDs and all electronic equipment have specific replacement charges depending on the cost of the items. The lost item charge will be refunded if the item is found and returned in good condition within 6 months of the billing date. Replacement copies of lost items damaged beyond repair will not be accepted in lieu of payment. Charges for damaged items are assessed on a case-by-case basis. Underlining and highlighting text will result in damage fees. Find more information on this and other borrowing policies on the Circulation page.
How do I get a library card?books fees
Students, staff, and faculty should use their EagleOne card to check out books. Alumni and other guests may apply for a guest patron card. More information, including cost, is available on the Guest Services page.
How do I access the Libraries’ electronic resources off-campus?off campus connect ezproxy
Current students, faculty, and staff can access databases and electronic journals from off-campus by logging in with their UMW NetID username and password (usually the same login as Canvas and other UMW systems). For more information and for help troubleshooting problems, please see our database troubleshooting page.
What software is installed on the computers in the library?programs
The PCs on the first floor of Simpson Library have the following installed:
- Adobe Reader
- Chrome, Firefox, and Internet Explorer
- Flash, Quicktime, and Silverlight players
- GIS Pro
- Google Earth
- Microsoft Office including: Word, Excel, Access, PowerPoint, Project, Publisher, Visio, OneNote, SharePoint Designer, and InfoPath.
- VLC Media Player
- Windows DVD Maker
- Windows Fax and Scan
- Wolfram Mathematica
- Zotero Stand-Alone
The Macs are meant for media production. They are 21.5″ iMacs with a 3.1 GHz i7 processor, 16 GB of RAM, a 1 TB Fusion Drive, and an NVIDIA GeForce GT 650M 512MB video card. They have the following installed:
- Apple Final Cut Pro X
- Apple Motion
- Adobe Production Premium Suite CS6, which includes: Photoshop, Premiere, Illustrator, Flash, After Effects, and more
- MPEG Streamclip
- Miro Video Converter
- Evom Video Converter
How do I suggest a book for the library to buy?suggestion
Suggest items to add to the Libraries’ permanent collection via our Purchase Request Form. Please check Quest before making a request to make sure we don’t already own the book. Due to budget constraints, the Libraries cannot guarantee that all requested items will be purchased, but all input is appreciated and will be considered.
Can I check out equipment at UMW Libraries?technology
How do submit my honors paper online?
As of the spring 2015 semester, UMW Libraries no longer accepts physical copies of honors papers for addition to the University Archives. Electronic copies of these works will be collected and preserved in UMW Libraries’ digital repository, Eagle Scholar.
Submit your honors paper on our paper submission site.
How do I report a problem with one of the study areas?mess accident broken desk pod alert alcove tell issueTo report a problem with a study area (e.g a treehouse, study room, or study carrel), fill out and submit the Report a Problem – Study Area form.
How do I submit a request for scanning to the Digital Archiving Lab?digitizeSimpson Library’s Special Collections and University Archives department provides a variety of digitization services for UMW faculty and students who would like digital images and text materials for classroom or research use. Find more information about scanning services or go directly to the digitization request form. The Libraries also have self-service scanners. Learn about all our printing, scanning, and copying resources.
What options do the Libraries provide for printing, scanning, and copying?scanner copierSimpson Library has various printing and scanning options, including a touch screen scanner and cloud printing. Printers accept EagleOne, one dollar bills, and coins. Find more information on the Print, Copy, and Scan page.
Where do I go to 3D print/scan?scanning 3D printingThe ThinkLab is located in Simpson 225A. The space has 3D printers and scanners open to the UMW community.
How long can I check out things out for? Will I get a fine if I don’t return them on time?DVDs equipment reserves charge money overdue length fines
How long do ILLs check out for? Will I get fined if I don’t bring things back on time?ILL ipage charge money overdue length fines
How do faculty members designate proxies?Fill out the Proxy designation form. Any current UMW student or employee may serve as a proxy. A proxy may check in/out, renew, place materials on course reserve, submit/pickup Interlibrary loan requests, place holds or recalls on material that is checked out, or request a search on material that cannot be located.
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